Majestic Caravans respects your privacy. This policy explains what personal information we collect through this website, how we use it, and the choices you have. We handle personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
Information we collect
We collect information you give us directly, such as when you submit an enquiry, book a showroom visit, request a brochure or register for a giveaway. This may include:
- Your name, email address, phone number and postcode
- The models you are interested in and your purchase timeline
- Any message or details you choose to include
We also collect limited technical information automatically, such as your browser type, pages visited and general location derived from your IP address, through cookies and analytics tools.
How we use your information
- To respond to your enquiry and arrange showroom visits
- To connect you with your nearest Majestic dealer
- To send brochures or information you have asked for
- To run and administer giveaways and promotions you enter
- To improve our website and understand how it is used
- To send marketing updates, where you have agreed to receive them
Sharing your information
We share your details with authorised Majestic dealers so they can follow up your enquiry. We may also use trusted service providers who help us operate the website, host data or send communications. They may only use your information to provide those services. We do not sell your personal information.
Cookies
This website uses cookies to remember preferences and measure traffic. You can disable cookies in your browser settings, although some parts of the site may not work as intended.
Marketing
You can opt out of marketing emails at any time using the unsubscribe link in any message, or by contacting us.
Storage and security
We take reasonable steps to protect personal information from misuse, loss and unauthorised access. Some service providers may store data outside Australia; where this happens we take reasonable steps to ensure it is handled consistently with Australian privacy law.
Access and correction
You can ask to access or correct the personal information we hold about you by contacting us using the details below.
Complaints
If you have a concern about how we have handled your information, please contact us first. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC).
Contact us
Majestic Caravans, Campbellfield VIC. Phone 1300 873 510.